Privacy Policy
Last Updated: January 15, 2025
At WisePointNode, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you interact with our educational platform. We've written this in plain language because you deserve to understand exactly what happens with your data.
What Information We Collect
We collect information that helps us provide better budgeting education and support. This includes data you give us directly and some information we gather automatically when you use our platform.
Personal Information You Provide
- Your name, email address, and phone number when you sign up for our courses
- Payment details when you enroll in paid programs (processed securely through third-party providers)
- Information you share in course assignments, discussion forums, or feedback forms
- Correspondence when you contact us through email or our contact form
- Professional background details if you share them for course customization
Information Collected Automatically
- Your IP address and general location (city and region, not exact coordinates)
- Browser type, device information, and operating system
- Pages you visit on our site and how long you spend on them
- Course progress, completion rates, and quiz results to track your learning journey
- Cookie data that helps us remember your preferences
How We Use Your Information
Your data serves specific purposes that directly benefit your learning experience. We don't use your information for anything you wouldn't reasonably expect from an educational service.
Purpose | Details |
---|---|
Course Delivery | Providing access to learning materials, tracking your progress, and sending course-related updates |
Communication | Responding to your questions, sending enrollment confirmations, and sharing relevant educational content |
Platform Improvement | Analyzing usage patterns to make our courses more effective and user-friendly |
Account Management | Creating and maintaining your student account, processing payments, and managing subscriptions |
Legal Compliance | Meeting Philippine data protection requirements and resolving disputes if they arise |
Important Note: We'll never sell your personal information to third parties. Your trust matters more than any potential revenue from data selling.
Who We Share Your Data With
Sometimes we need to share your information with trusted partners who help us run our platform. Here's the complete picture of who might see your data and why.
- Payment Processors: Companies like PayPal or Stripe handle your payment information securely. They only receive what's necessary to process transactions.
- Email Service Providers: We use email platforms to send you course updates and educational content. They store your email address but can't use it for their own purposes.
- Cloud Hosting Services: Your course data lives on secure servers managed by reputable hosting companies with strong security practices.
- Analytics Tools: We use services that help us understand how people use our site, but we configure them to respect your privacy as much as possible.
- Legal Authorities: If required by Philippine law or court order, we may need to disclose certain information to government agencies.
All these partners sign agreements promising to protect your information and use it only for the specific services we've hired them to provide.
How We Protect Your Information
We take reasonable steps to keep your data secure. While no system is completely bulletproof, we've put multiple layers of protection in place.
- All data transmitted between your browser and our servers is encrypted using SSL/TLS technology
- We store passwords using industry-standard hashing algorithms, so even we can't see your actual password
- Our staff members can only access the minimum data they need to do their jobs
- We regularly update our security measures and monitor for potential vulnerabilities
- Payment information never touches our servers—it goes directly to our payment processors
- We maintain regular backups in case of data loss or system failures
That said, you play a role too. Use a strong password, don't share your account credentials, and let us know immediately if you notice anything suspicious.
Your Rights Under Philippine Law
The Philippines Data Privacy Act of 2012 gives you specific rights over your personal information. We respect these rights and make it straightforward for you to exercise them.
Access and Correction
You can request a copy of all personal data we hold about you. If any information is inaccurate or outdated, you have the right to ask us to correct it. We'll respond within 15 business days.
Data Portability
Want to take your data elsewhere? You can request a copy of your information in a commonly used format. This includes your course progress, assignments, and profile details.
Deletion Requests
You can ask us to delete your personal information. We'll honor this request unless we need to keep certain records for legal reasons (like tax documentation or dispute resolution). Course completion certificates and related academic records may be retained as required by educational standards.
Object to Processing
If you disagree with how we're using your data, you can object. We'll either stop the processing or explain why we need to continue (usually for legal obligations).
To Exercise Your Rights: Send an email to contact@wisepointnode.com with "Data Privacy Request" in the subject line. We'll verify your identity and process your request promptly.
How Long We Keep Your Data
We don't keep your information forever. Here's our approach to data retention:
- Active Students: We keep your data while you're enrolled and for up to 2 years after your last course activity, in case you return.
- Financial Records: Payment and transaction data stays on file for 7 years to comply with Philippine tax and accounting requirements.
- Course Completion Records: We maintain certificates and completion records indefinitely so you can always verify your educational achievements.
- Marketing Communications: If you unsubscribe, we remove you from our lists within 10 business days but may keep a record that you opted out.
- Support Inquiries: Correspondence and support tickets are kept for 3 years to help resolve any follow-up questions.
After these periods, we either delete your information or anonymize it so it can't be linked back to you.
Cookies and Tracking
Like most websites, we use cookies. These are small files that help our site remember your preferences and understand how you use our platform.
Types of Cookies We Use
- Essential Cookies: Required for basic site functions like logging in and accessing course materials. You can't opt out of these.
- Preference Cookies: Remember your settings like language preferences and volume levels for video content.
- Analytics Cookies: Help us understand which pages are popular and how people navigate our site. This data is aggregated and anonymous.
- Marketing Cookies: Track whether you came from an ad or referral link. We use this to measure our marketing effectiveness.
You can manage cookie settings through your browser. Keep in mind that blocking some cookies might affect your ability to use certain features.
Children's Privacy
Our courses are designed for adults managing their personal finances. We don't knowingly collect information from anyone under 18 years old.
If you're a parent and believe your child has provided us with personal information, please contact us immediately. We'll delete that information from our systems within 48 hours of verification.
For students aged 16-17 who want to enroll with parental consent, we require written permission from a parent or legal guardian.
International Data Transfers
Our primary operations are in the Philippines, but some of our service providers are based in other countries. When your data crosses borders, we ensure it remains protected.
We only work with companies in countries that have adequate data protection laws or with those who agree to contractual safeguards that meet Philippine standards. Your information receives the same level of protection regardless of where it's processed.
If you're accessing our site from outside the Philippines, you're transferring your information to us voluntarily, and it will be subject to Philippine privacy laws.
Changes to This Policy
We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email and display a notice on our website for at least 30 days.
The "Last Updated" date at the top of this page shows when we last revised the policy. We encourage you to review it periodically, especially before enrolling in new courses.
Continuing to use our services after we've notified you of changes means you accept the updated policy. If you don't agree with the changes, you can close your account before they take effect.
Questions About Your Privacy?
Email us at contact@wisepointnode.com
Call us at +63 948 096 0170
DBP, Jose C. Aquino Avenue, Corner Jose Rosales Ave, Butuan City, 8600 Agusan Del Norte, Philippines
We respond to privacy inquiries within 2 business days. For formal complaints about data handling, you may also contact the National Privacy Commission of the Philippines.